Terms & Conditions
NEUROCARE EUROPE LIMITED is incorporated as a Private Limited Company (No. 6888872) in England and Wales under the companies Act 1985. VAT Registration 976 520689.
The web site, its contents, conditions and contracts shall be governed by and construed in accordance with English Law. Taxes and local laws outside the U.K. are the responsibility of the customer.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.
Upon acceptance of the order full payment of the item is required.
We accept all major debit-credit cards, cheques and bank drafts. 
All prices are shown in GB pounds exclusive of VAT and postal/or courier delivery charges. Delivery can be made via Fedex, UPS or other couriers. Postal/courier delivery charges will be made at cost.
We aim to deliver within 28 days of order acceptance by our company and clearance of payment (order acceptance is done via confirmation of your order/contract by e-mail or post).
A binding contract is formed only when your receive confirmation from us that your order has been accepted and payment has been received in full. We can only accept cancellation if advised within 3 days of our order confirmation. Once the goods have been sent to you, you may cancel your order within 7days of your receiving your order. Refund will only be made once the goods have been safely returned to us. We regret that only goods returned in the original condition can be refunded. In the case of returns, the safe delivery and cost of post/courier is the customer's responsibility. If goods were exchanged, the exchange is not subject to be refunded and the post has to be paid by the customer.
Faulty goods. If faulty goods are received by the customer they must inform us within 72 hours of receipt. We will refund any return postage costs. If you do not inform us within 72 hours of receipt of the goods, we shall have no liability for goods said to be damaged on delivery. This does not affect your statutory rights.
Disablement VAT relief. Customers who might qualify for this relief should contact Neurocare Europe Limited before confirming their purchase.
Purchases from outside the United Kingdom are FREE of VAT.